235 lines
8.6 KiB
PHP
235 lines
8.6 KiB
PHP
<?php
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// +----------------------------------------------------------------------
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// | CRMEB [ CRMEB赋能开发者，助力企业发展 ]
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// +----------------------------------------------------------------------
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// | Copyright (c) 2016~2020 https://www.crmeb.com All rights reserved.
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// +----------------------------------------------------------------------
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// | Licensed CRMEB并不是自由软件，未经许可不能去掉CRMEB相关版权
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// +----------------------------------------------------------------------
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// | Author: CRMEB Team <admin@crmeb.com>
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// +----------------------------------------------------------------------
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namespace app\services\message\service;
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use app\dao\message\service\StoreServiceLogDao;
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use app\services\BaseServices;
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use app\services\order\StoreOrderRefundServices;
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use app\services\order\StoreOrderServices;
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use app\services\product\product\StoreProductServices;
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/**
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* 客服聊天记录
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* Class StoreServiceLogServices
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* @package app\services\message\service
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* @mixin StoreServiceLogDao
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*/
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class StoreServiceLogServices extends BaseServices
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{
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/**
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* 消息类型
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* @var array 1=文字 2=表情 3=图片 4=语音 5 = 商品链接 6 = 订单类型
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*/
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const MSN_TYPE = [1, 2, 3, 4, 5, 6, 7];
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/**
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* 商品链接消息类型
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*/
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const MSN_TYPE_GOODS = 5;
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/**
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* 订单信息消息类型
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*/
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const MSN_TYPE_ORDER = 6;
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/**
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* 退款订单消息类型
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*/
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const MSN_TYPE_REFUND_ORDER = 7;
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/**
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* 构造方法
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* StoreServiceLogServices constructor.
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* @param StoreServiceLogDao $dao
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*/
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public function __construct(StoreServiceLogDao $dao)
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{
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$this->dao = $dao;
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}
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/**
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* 获取聊天记录中的uid和to_uid
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* @param int $uid
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* @return array
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*/
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public function getChatUserIds(int $uid)
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{
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$list = $this->dao->getServiceUserUids($uid);
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$arr_user = $arr_to_user = [];
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foreach ($list as $key => $value) {
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array_push($arr_user, $value["uid"]);
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array_push($arr_to_user, $value["to_uid"]);
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}
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$uids = array_merge($arr_user, $arr_to_user);
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$uids = array_flip(array_flip($uids));
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$uids = array_flip($uids);
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unset($uids[$uid]);
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return array_flip($uids);
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}
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/**
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* 获取某个用户的客服聊天记录
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* @param array $where
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* @return array
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* @throws \think\db\exception\DataNotFoundException
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* @throws \think\db\exception\DbException
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* @throws \think\db\exception\ModelNotFoundException
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*/
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public function getChatLogList(array $where)
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{
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[$page, $limit] = $this->getPageValue();
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$list = $this->dao->getServiceList($where, $page, $limit);
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$count = $this->dao->count($where);
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return compact('list', 'count');
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}
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/**
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* 获取聊天记录列表
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* @param array $where
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* @param int $uid
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* @return array
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* @throws \think\db\exception\DataNotFoundException
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* @throws \think\db\exception\DbException
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* @throws \think\db\exception\ModelNotFoundException
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*/
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public function getChatList(array $where, int $uid)
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{
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[$page, $limit] = $this->getPageValue();
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$list = $this->dao->getServiceList($where, $page, $limit);
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return $this->tidyChat($list);
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}
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/**
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* 聊天列表格式化
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* @param array $list
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* @param int $uid
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* @return array
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*/
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public function tidyChat(array $list)
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{
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$productIds = $orderIds = $productList = $orderInfo = $toUser = $user = $orderIds_refund = [];
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$toUid = $list[0]['to_uid'] ?? 0;
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$uid = $list[0]['uid'] ?? 0;
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foreach ($list as &$item) {
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$item['_add_time'] = $item['add_time'];
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$item['add_time'] = strtotime($item['_add_time']);
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$item['productInfo'] = $item['orderInfo'] = [];
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if ($item['msn_type'] == self::MSN_TYPE_GOODS && $item['msn']) {
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$productIds[] = $item['msn'];
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} elseif ($item['msn_type'] == self::MSN_TYPE_ORDER && $item['msn']) {
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$orderIds[] = $item['msn'];
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} elseif ($item['msn_type'] == self::MSN_TYPE_REFUND_ORDER && $item['msn']) {
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$orderIds_refund[] = $item['msn'];
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}
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}
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if ($productIds) {
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/** @var StoreProductServices $productServices */
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$productServices = app()->make(StoreProductServices::class);
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$where = [
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['id', 'in', $productIds],
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['is_del', '=', 0],
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['is_show', '=', 1],
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];
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$productList = get_thumb_water($productServices->getProductArray($where, '*', 'id'));
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}
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/** @var StoreOrderServices $orderServices */
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$orderServices = app()->make(StoreOrderServices::class);
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if ($orderIds) {
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$orderWhere = [
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['order_id|unique', 'in', $orderIds],
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['is_del', '=', 0],
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];
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$orderInfo = $orderServices->getColumn($orderWhere, '*', 'order_id');
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}
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/** @var StoreOrderRefundServices $orderRefundService */
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$orderRefundService = app()->make(StoreOrderRefundServices::class);
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if ($orderIds_refund) {
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$orderWhere = [
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['order_id', 'in', $orderIds_refund],
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['is_del', '=', 0],
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];
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$orderInfo_refund = $orderRefundService->getColumn($orderWhere, '*', 'order_id');
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}
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if ($toUid && $uid) {
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/** @var StoreServiceRecordServices $recordServices */
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$recordServices = app()->make(StoreServiceRecordServices::class);
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$toUser = $recordServices->get(['user_id' => $uid, 'to_uid' => $toUid], ['nickname', 'avatar']);
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$user = $recordServices->get(['user_id' => $toUid, 'to_uid' => $uid], ['nickname', 'avatar']);
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}
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foreach ($list as &$item) {
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if ($item['msn_type'] == self::MSN_TYPE_GOODS && $item['msn']) {
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$item['productInfo'] = $productList[$item['msn']] ?? [];
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} elseif ($item['msn_type'] == self::MSN_TYPE_ORDER && $item['msn']) {
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$order = $orderInfo[$item['msn']] ?? null;
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if ($order) {
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$order = $orderServices->tidyOrder($order, true, true);
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$order['add_time_y'] = date('Y-m-d', $order['add_time']);
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$order['add_time_h'] = date('H:i:s', $order['add_time']);
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$item['orderInfo'] = $order;
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} else {
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$item['orderInfo'] = [];
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}
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} elseif ($item['msn_type'] == self::MSN_TYPE_REFUND_ORDER && $item['msn']) {
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$order_refund = $orderInfo_refund[$item['msn']] ?? null;
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if ($order_refund) {
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$order_refund['cartInfo'] = json_decode($order_refund['cart_info'], true);
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$order_refund['add_time_y'] = date('Y-m-d', $order_refund['add_time']);
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$order_refund['add_time_h'] = date('H:i:s', $order_refund['add_time']);
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$order_refund['total_num'] = $order_refund['refund_num'];
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$order_refund['total_price'] = $order_refund['refund_price'];
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$order_refund['pay_price'] = $order_refund['refund_price'];
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$item['orderInfo'] = $order_refund;
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} else {
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$item['orderInfo'] = [];
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}
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}
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$item['msn_type'] = (int)$item['msn_type'];
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if (!isset($item['nickname'])) {
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$item['nickname'] = '';
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}
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if (!isset($item['avatar'])) {
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$item['avatar'] = '';
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}
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if (!$item['avatar'] && !$item['nickname']) {
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if ($item['uid'] == $uid && $item['to_uid'] == $toUid) {
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$item['nickname'] = $user['nickname'] ?? '';
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$item['avatar'] = $user['avatar'] ?? '';
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}
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if ($item['uid'] == $toUid && $item['to_uid'] == $uid) {
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$item['nickname'] = $toUser['nickname'] ?? '';
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$item['avatar'] = $toUser['avatar'] ?? '';
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}
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}
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}
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return $list;
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}
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/**
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* 获取聊天记录
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* @param array $where
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* @param int $page
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* @param int $limit
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* @param bool $isUp
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* @return array
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* @throws \think\db\exception\DataNotFoundException
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* @throws \think\db\exception\DbException
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* @throws \think\db\exception\ModelNotFoundException
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*/
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public function getServiceChatList(array $where, int $limit, int $upperId)
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{
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return $this->dao->getChatList($where, $limit, $upperId);
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}
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}
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